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Returns & Exchanges
We want you to love your home. If you are not completely satisfied, we offer a 30-day return policy on most standard furniture items.
1
Initiate Request
Contact our support team within 30 days of delivery with your order number and reason for return.
2
Quality Inspection
Ensure the item is in its original condition and packaging for a physical inspection by our team.
3
Pickup or Drop-off
Schedule a pickup for large items (fees may apply) or return smaller decor items to our Toronto showroom.
4
Refund Processing
Once approved, your refund will be processed back to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing